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How to use this Report
 

At the top of each section we suggest which group may have the most interest
in the material. However, they are all
interconnected in some way.
 
acionistas shareholder
fornecedor supplier
funcionário employee
cliente client
meio ambiente the environment
sociedade society
 
 
Follow the path below to locate the full text for each section on the Report’s hotsite.
 
 
Throughout this Report we show
the Millennium Development Goals
that our projects contribute to.
 
 
Summary
 
Take a peek inside  
About us  
Letter to readers
People at the Center
Sustainability under attack acionista
Banks: agents of sustainability sociedade
We’re in a hurry acionista
Why did it take Yuri five years to be born? sociedade
Balancing life and work:
a challenge for everyone?		 funcionário
Diversity makes the difference funcionário
Sorry for the inconvenience, we’re working
to better serve you		 cliente
Microcredit, macro challenges cliente
“Sustainability is the main line
of business in my portfolio”		 cliente
(Lessons learned)2 fornecedor
Changes in everyone’s pocket and lifestyle meio ambiente
Energy to transform meio ambiente
Risk management = Quality management meio ambiente
How to reach millions? sociedade
Everything is connected sociedade
New society, new bank,
new results, new indicators		 acionista
Indicators Section acionista
   

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